Cookie Policy

This Cookie Policy explains how GarageHub Limited (“GarageHub”, “we”, “us”, or “our”) uses cookies and similar technologies on garagehub.africa and its related subdomains (including academy.garagehub.africa and property.garagehub.africa). It should be read together with our Privacy Policy, which explains how we handle your personal data more broadly.

By using our website, you agree to our use of essential cookies. Non-essential cookies are only set with your consent, which you can give or withdraw at any time through our cookie banner or your browser settings.

1. What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work, to make them work more efficiently, and to provide information to the site owner. Cookies may be set by the website you are visiting (“first-party cookies”) or by other organisations whose services we use, such as analytics providers (“third-party cookies”).

We also use similar technologies such as pixels, tags, and local storage. In this policy, we refer to all of these collectively as “cookies”.

2. Why We Use Cookies

We use cookies to:

• make our website function properly and securely;
• remember your preferences and settings;
• understand how visitors find and use our website so we can improve it;
• measure the effectiveness of our content and communications.

3. Types of Cookies We Use

3.1 Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually set in response to actions you take, such as logging in to the member portal, filling in forms, or setting your privacy preferences. The website cannot work properly without them, so they do not require your consent.

3.2 Analytics and performance cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously or pseudonymously — for example, which pages are visited most often and how users move through the site. We use Google Analytics for this purpose. These cookies are non-essential and are only set with your consent.

3.3 Functional cookies

These cookies allow the website to remember choices you make (such as your language or region) to provide a more personalised experience. If you do not allow these cookies, some parts of the website may not function as smoothly.

3.4 Third-party service cookies

Some features of our website rely on third-party services that may set their own cookies. These include:

• Payments — when you make a payment, our payment processor, Paystack, may set cookies to process the transaction securely and prevent fraud.
• Messaging — when you choose to contact us through WhatsApp, WhatsApp Business may set cookies or use similar technologies. These are governed by WhatsApp’s own privacy and cookie terms.
• Embedded content — pages that include embedded maps or media may set cookies controlled by the relevant third-party provider.

We do not control these third-party cookies. Please review the relevant provider’s privacy and cookie policies for more information.

4. Your Cookie Choices

When you first visit our website, you will see a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time by [reopening the cookie settings / clicking the cookie preferences link in the footer].

You can also control and delete cookies through your browser settings. Most browsers let you refuse or remove cookies, though doing so may affect how parts of our website work. To find out how, visit your browser’s help pages.

To opt out of Google Analytics specifically, you can install the Google Analytics opt-out browser add-on, available from Google.

5. How Long Cookies Last

Cookies may be either “session” cookies or “persistent” cookies. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of each cookie depends on its purpose and the provider that sets it.

6. Legal Basis

Under the Nigeria Data Protection Act, 2023 (NDPA) and, where applicable, the EU/UK General Data Protection Regulation (GDPR), we rely on your consent to set non-essential cookies. Strictly necessary cookies are used on the basis of our legitimate interest in operating a secure and functional website.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal and operational reasons. When we do, we will revise the “Last updated” date above. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies, please contact us at hello@garagehub.africa.